At Jansunwai Portal, we are committed to providing a transparent and responsive grievance redressal platform for all citizens. Whether you have suggestions, queries, or complaints regarding public services, our team is here to assist you at every step.
This page provides multiple ways for users to get in touch with the Jansunwai support team for any assistance or feedback related to grievance submission, status tracking, or technical issues.
Contact Information
You can reach the Jansunwai team through the following channels:
- Helpline Number: 1800-180-4444
(Toll-Free, available from 10:00 AM to 6:00 PM on working days) - Email Support: support@jansunwai.up.gov.in
(Please mention your complaint ID for faster resolution) - Official Website:
https://jansunwai.up.gov.in
Jansunwai Mobile App Support
If you are using the Jansunwai App, you can also contact support directly through the app’s help section:
- App Download: Available on Google Play Store and Apple App Store
- In-App Support: Go to Settings > Help & Feedback
The app allows easy complaint submission, real-time status tracking, and alerts.
Submit a Query Online
For faster resolution, use the online contact form available on the portal:
Steps:
- Visit the official site: jansunwai.up.gov.in
- Click on “Contact Us” in the footer.
- Fill in your name, email, subject, and message.
- Click on Submit.
Our team will respond within 3–5 working days.
Important Guidelines for Contacting
- Always mention your complaint ID while seeking help for submitted grievances.
- Avoid sharing confidential information like Aadhaar number, bank account, or passwords through email.
- For RTI-related matters, contact the designated RTI officer through appropriate channels.
Feedback and Suggestions
We value your feedback. If you have any suggestions to improve the functionality, speed, or services of the Jansunwai portal, feel free to reach out. Your input helps us serve you better.
Need Help?
If you’re facing issues like:
- Grievance not submitted
- Not receiving SMS/email alerts
- Difficulty logging in or registering
- Complaint status not updated
Please reach out through the contact channels mentioned above.
Privacy Assured
All communication and personal details shared through the Jansunwai Contact Us page are kept confidential and used only for service enhancement purposes.
Thank you for using Jansunwai – your trusted platform for public grievance redressal in Uttar Pradesh. We are always here to help you!